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Tools

Three tools you can use before you give a phone number

Each answers a question people tend to have before they ask for a quote, and none asks for your name.

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Clog severity ladder

Two taps tell you whether a clog is one fixture, a shared branch or the main line, what to try first, and when it is a sewer backup instead.

Clog severity ladder: fixture, branch and main lineLook at the three copper dots on the drain system. One dot at a single fixture is a small job, one on a branch shared by several fixtures costs more, and one on the main line to the street costs the most.Clog severity ladder: fixture, branch and main lineLook at the three copper dots on the drain system. One dot at a single fixture is a small job, one on a branch shared by several fixtures costs more, and one on the main line to the street costs the most.1 · one fixture2 · several fixtures3 · main line, to the street
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Water heater: repair or replace

Age, fuel, type and symptom in, a direction out: repair, replace or get a diagnosis, with Michigan permit and license notes and no made-up cut-offs.

Water heater age bar from 0 to 20 years with repair, decide on condition and replace zonesLook at where the tank sits on the bar. Under 10 years, repair usually makes sense. From 10 to 15 years is the Department of Energy's typical service life, so decide on the tank's condition. Past 15 years, replacement is usually the better spend.Water heater age bar from 0 to 20 years with repair, decide on condition and replace zonesLook at where the tank sits on the bar. Under 10 years, repair usually makes sense. From 10 to 15 years is the Department of Energy's typical service life, so decide on the tank's condition. Past 15 years, replacement is usually the better spend.RepairDecideReplace05101520 yearsCheck the age on the tank label firstUnder 10 years: repair usually makes sense10 to 15 years: DOE's typical service life,decide on conditionPast 15 years: replaceZones are a guide, not a rule
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Know your shutoff

How to find and test your main water valve and fixture stops, what to do if you smell gas, and what a camera inspection shows before anyone digs.

Where the main water shut-off valve sits in a basement, slab and crawl space houseLook for the copper dot in each of the three house types. In a basement house it is on the front wall; on a slab it is in a utility closet near the water heater; in a crawl space it is on the wall where the line enters.Where the main water shut-off valve sits in a basement, slab and crawl space houseLook for the copper dot in each of the three house types. In a basement house it is on the front wall; on a slab it is in a utility closet near the water heater; in a crawl space it is on the wall where the line enters.BasementSlabCrawl spaceCopper dot = main valve
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For plumbing companies

Plumbing companies: receive these requests

If you run a plumbing company in a state we cover and want homeowner requests for the work and ZIP codes you choose, the partner page explains what we send and how to apply.

See the partner pageWe keep the license number you give us on file.See the partner pagesupport@plumbermatchusa.com
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